Tag Archives: Transit

iSupport Application and GlobeSherpa Partner to Bring Support Tools to Transit Agencies and Their Riders

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VANCOUVER, WA and PORTLAND, OR (PRWEB) June 27, 2013

iSupport Software, the industrys oldest provider of IT aid desk and consumer help solutions, and GlobeSherpa, maker of safe mobile ticketing and payment software program, today announced a partnership that will offer transportation agencies enhanced assistance tools when deploying mobile ticketing solutions from GlobeSherpa.

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Our transit agency buyers are thrilled about the prospect of getting a flexible, scalable answer to give assistance to mobile transit consumers 24/7, stated Nat Parker, CEO of GlobeSherpa. This is a massive piece of the evolving buyer service support puzzle that will enable transit authorities to focus on what they do best, providing core transit operations for their clients.

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The iSupport technologies platform is completely customizable and supplies a robust set of tools for incident management and service desk support including expertise management, reporting, live customer chat and collaboration, and mobile consumers for iOS, Android, Blackberry and WAP-enabled phones as effectively as security and administration, asset management, and dilemma management. It is obtainable as an on premise remedy or as a hosted resolution through Amazon Net Services.

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Transit agencies that deploy the GlobeSherpa solution will have the ability to help their mobile ticketing passengers via phone, e mail, chat, Twitter, or desktop browser.

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We are excited to be functioning with GlobeSherpa to supply assist desk and customer service functions to their transit agency clients, stated Daren Nelson, founder and CEO of iSupport Application. Integrating iSupport with GlobeSherpas mobile ticketing platform gives GlobeSherpas clients an extraordinary array of corporate and finish user support tools. Nelson went on to point out that iSupport Computer software is one particular of the oldest technologies businesses and GlobeSherpa is 1 of the increasing stars of the Portland technology community. Its a testament to the strength of the Portland technology neighborhood, said Nelson. Each firms have improvement, sales, advertising, and support based entirely in the United States.

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GlobeSherpa is integrating iSupport into the GlobeSherpa platform and is expected to make the iSupport tools accessible to all transit buyers as early as this summer.

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About iSupport Software&#13

iSupport is the oldest privately-owned, continually operating provider of support desk software and buyer help options in the world, providing a robust support desk computer software resolution with core incident management functions as well as ITIL-based dilemma and alter management functionality, integrated understanding and asset management features, social media help, and a lot much more. For more info about iSupport Software, go to http://www.isupport.com.

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About GlobeSherpa&#13

GlobeSherpa offers a safe, mobile ticketing platform for transit systems interested in open payments, open information, and mobile fare collection with minimal infrastructure investment. For a lot more info about GlobeSherpa, go to http://www.globesherpa.com.

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Federal Transit Administration (FTA) Certifies That Braun Corporation Meets Get America Needs

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(PRWEB) July 03, 2013

Braun Corporation is pleased to announce that right now it received Purchase America final assembly status from the Federal Transit Administration.

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This is a landmark selection for all Americans with physical disabilities, said Braun President and CEO, Nick Gutwein. In January Braun petitioned the FTA to figure out if Brauns manufacturing activities qualify for final assembly as supplied for in the Buy America’ needs of 49 C.F.R. Section 661. That work culminated today in the FTAs choice to grant Braun such status.

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The selection advantages individuals with physical disabilities who use public transportation. The announcement also impacts Braun, its almost 1000 workers and a nationwide network of dealers who work with state agencies that rely on government funds to buy their nationwide fleet of wheelchair accessible vehicles. The choice enables Braun to continue competing for state transit contracts with reliable and fuel effective automobiles that meet all federal security and emissions regulations.

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We applaud the FTA for its commitment to U.S. companies and workers who construct the very best goods in the world in American towns like our personal, Winamac, Indiana, Gutwein mentioned. In the course of a time when Americans celebrate their independence, its gratifying to know that government and business can perform together to ensure the continuing mobility independence for people with disabilities.”

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About BraunAbility

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BraunAbility is the largest manufacturer of wheelchair accessible vans, ramps, and wheelchair lifts worldwide and enables folks with physical disabilities to regain mobility and lead active and independent lives. The Indiana-based organization was founded by Ralph Braun, who was diagnosed with spinal muscular atrophy at a young age and unable to stroll by age 15. Ralph was motivated by his disability to invent the worlds very first electric scooter (the Tri-Wheeler) and wheelchair lift (the Lift-A-Way) in his parents garage. Word spread and demand for the item elevated, resulting in the birth of Save-A-Step Manufacturing, which ultimately became BraunAbility. The company delivers the most diverse line of car platforms in the industry. For more details, please pay a visit to http://www.braunability.com.

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