Tag Archives: Records

Netsmart Awarded Grant to Connect Electronic Health Records to Mass HIway Statewide Wellness Details Exchange

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Overland Park, KS (PRWEB) June 27, 2013

Netsmart announced nowadays it has been selected by the Massachusetts eHealth Institute (MeHI) to obtain an Electronic Wellness Record (EHR) Vendor Interface Grant that will assist the Commonwealth reach the goal of connecting each healthcare provider in the Commonwealth to the Statewide Health Information Exchange (HIE), the Mass HIway.

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The $ 75,000 grant will offer Netsmart with a portion of the resources necessary to create a secure and seamless interface to the Final-Mile Mass HIway. MeHI designed the Last-Mile Mass HIway EHR Interface Options System to encourage and help EHR vendors in the integration of the capacity to use the Mass HIway for secure electronic communication between healthcare entities in Massachusetts. MeHI’s objective for this program is to stimulate the speedy adoption of the Commonwealths HIE services and make certain that the largest number of providers can connect to the Mass HIway in the shortest quantity of time, and to totally assistance the electronic exchange of patient and public health connected information amongst diverse organizations.

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“We are pleased to obtain this grant from MeHI to help facilitate the coordinated exchange of clinical info across all points of care,” stated Michael Valentine, chief executive officer, Netsmart. “This is specifically important at a time of improved integration of behavioral overall health and major care, and as the Commonwealth of Massachusetts utilizes Integrated Care Organizations (ICOs) for the delivery and management of integrated, comprehensive care.”

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“Some of our most advanced clientele are providers in Massachusetts,” said Valentine. “This investment by MeHI and Netsmart will enable them and other providers to accelerate their care coordination approaches. We are excited to play a continued role in Massachusetts as it serves as a proving ground for well being policies to be rolled out nationwide.”

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Netsmart is also the catalyst for secure information exchange among providers in other HIEs, like the Brooklyn Wellness Details Exchange (BHIX), Healthix, Inc. and the Kentucky HIE.

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“MeHI assists the Commonwealths well being care community adopt secure wellness technology and attain interoperability,” mentioned Laurance Stuntz, director of the Massachusetts eHealth Institute at MassTech. “This interface grant system assists us move with each other toward that shared objective.”

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“By means of this grant awarded to Netsmart, we are pleased to assistance our shared mission of connecting EHRs to the Mass HIway in an effort to ease barriers to provider adoption,” said Sean Kennedy, director, HIE. “This is a vital step in producing a platform to allow the safe, effective and price-successful flow of patient information.”

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The numerous Massachusetts providers will be linked to the Mass HIway through Netsmarts CareConnect, which enables the sharing of info between and among providers involved in the care of a customer, and with other entities such as RHIOs, HIEs and Health Properties. CareConnect will be utilized in conjunction with the Netsmart myAvatar CareRecord to supply a safe implies to exchange clinical and administrative info.

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The grants are also developed to support EHRs meet new federal EHR Technologies Certification criteria that need the EHR systems to incorporate Direct-compliant data exchange capabilities. The Direct Project is making a low-expense, sensible mechanism for exchanging overall health data more than the World wide web.

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About Mass HIway

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The Massachusetts Wellness Data Highway (Mass HIway) is collaboration amongst the Massachusetts Executive Office of Health and Human Services (EOHHS) and the Massachusetts eHealth Institute to deploy a secure statewide overall health details exchange. The Mass HIway enables the electronic movement of well being connected details among diverse organizations, such as physicians offices, hospitals, laboratories, pharmacies, skilled nursing facilities and health plans.

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About Netsmart

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Netsmart is the leading provider of clinical and business options for wellness and human solutions organizations nationwide. They are committed to helping well being and human services providers provide efficient, recovery-primarily based care with Netsmart CareFabric, a tightly woven framework of revolutionary clinical and organization options and solutions that supports integrated, coordinated delivery of wellness services across the spectrum of care.

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Much more than 22,000 client organizations, like 350,000 care providers and much more than 40 state systems use Netsmart items to support increase the quality of life for tens of millions of folks every year. Netsmart clients consist of mental overall health and addiction remedy agencies, psychiatric hospitals, private and group mental well being practices, public health departments, social solutions and kid and family wellness agencies, essential records offices, and managed care organizations.

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Netsmart is pleased to assistance the Each day Matters Foundation, which was established for behavioral and public wellness organizations to understand from every single other and share their causes and stories. Organizations can also request grants for their trigger or to support fund technologies that advances the way care is delivered. For much more information, visit http://www.everydaymatters.com/foundation.

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Understand a lot more about how Netsmart and CareFabric are altering the face of healthcare these days. Go to http://www.ntst.com, contact 1-800-472-5509, adhere to us on Twitter, like us on Facebook or check out us on YouTube.

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CareConnect, myAvatar, CareRecord and CareFabric are trademarks of Netsmart Technologies, Inc.

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Womens Excellence Center, Near Auburn Hills, MI, Improves Patient Service Upgrades Phone Service, Electronic Health-related Records, and Laptop Access to Hospital Records

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Lake Orion, Michigan (PRWEB) July 03, 2013

Womens Excellence is enhancing buyer service by creating some major changes to their phone and computer infrastructure. Beginning with the phone program, soon all offices will be connected under a single system. This improvement will enable calls and messages to be transferred amongst offices seamlessly.

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Womens Excellence has utilized electronic medical records (EMR) given that 2008, creating their practice one particular of the major health care practices to make this change. Their present EMR system will soon be replaced with a faster, more user-friendly version. According to Jonathan Zaidan, MD, owner and doctor of the Womens Excellence Center, EMR has improved communication within our practice. We can get messages to each other speedily, charts are never lost, and we can send prescriptions to patient pharmacies electronically. It has drastically enhanced our client service.

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Not too long ago, Womens Excellence was issued access codes to hospital databases at Crittenton Hospital in Rochester, St. Joseph Mercy Oakland, and McLaren in Pontiac. Now test results, hospital stay records, and surgical records can all be obtained by means of the web. Gone are the days of a receptionist calling the health-related records division and waiting for the reports to be faxed while the patient waits. Now its immediately accessible and is so beneficial when we are producing choices on care in the workplace, added Zaidan.

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Also coming soon to the Womens Excellence complicated on South Lapeer Road in Lake Orion is an administrative center for surgical scheduling, insurance coverage verification, and common workplace management as nicely as the opening of their newest center in July 2013, Womens Excellence in Menopause.

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Founded by Dr. Jonathan Zaidan, Womens Excellence is the most extensive obstetric and gynecologic office in Michigan also specializing in menopause, weight control, bladder manage, endometriosis, robotic surgery, pelvic floor physical therapy, and midwifery services. The knowledgeable, effectively-trained, compassionate physicians and healthcare providers of Womens Excellence in OB/GYN are now accepting new individuals. Call for an appointment today (248) 693-0543 for Lake Orion or (248) 384-8020 for Clarkston or check out http://www.centerofobgyn.com.

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Teleservices Firm Records 200,000 Calls Per Day With Confirmed Scalability, Security and Flexibility

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East Hartford, CT (PRWEB) June 30, 2013

The Benefits Companies, a company approach outsourcer (BPO) and teleservices firm, was recently awarded the Fastest Developing BPO Organization of the Year. Since 1990, The Final results Firms has experienced phenomenal accomplishment, adding clientele and implementing award-winning customer management solutions for more than 20 years. By offering tangible proof of value and a effective organization culture, growth has been fueled mainly by referrals. Development has been significant, with revenues operating roughly $ 28 million since 2005 to nearly $ 75 million in 2009. For 2010, The Final results Companies’ revenue reached $ 81.1 million. One particular of the challenges with rapid growth, of course, is making confident your technologies infrastructure can hold up, especially when that technologies encompasses your top quality assurance initiatives.

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The Benefits Businesses at the moment operate their major data center in Atlanta, Georgia. The massively worldwide, very scalable operation runs an Avaya Aura telephony platform across 13+ locations in the Philippines, Mexico and the United States. The call centers see a surging call volume, and in order to turn those calls into quantifiable, qualitative events, they had to implement a wide-ranging, very scalable contact recording technology which would keep pace with the rapid growth.

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After a thorough search, the Final results Companies deployed CSIs Virtual Observer for workforce optimization across their Avaya landscape. CSI was selected based on all round worth to price tag and the flexibility a tiny, yet responsive company like CSI can supply. The most significant challenge the Benefits Businesses required to overcome by means of the years is maintaining the complete Virtual Observer environment growing along with their own developing enterprise demands. To this day, even during peak enterprise instances, they seldom have to wait much more than a few minutes for a call recording to be processed and obtainable for playback, even as their 200,000 calls per day flows via the process. Virtual Observer had confirmed scalability to meet the challenge.

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Of course, there have been some recent concerns that we have overcome. With their call volume, it was taking virtually 20 hours to purge a days worth of the oldest recordings from the on the web storage. We had been on the verge of not becoming in a position to delete them as quick as they have been coming in. We worked with each other and analyzed the SQL and enhanced the functionality by much more than 50%. The program can now execute the needed purge in less than eight hours, offered Vic Favara, a technical systems analyst for CSI. Theyve virtualized much of the atmosphere and have also customized the DMCC recording solutions to a degree as opposed to anything else the industry has to supply, added Brian Yarab, IT administrator for the Outcomes Firms.

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CSI has responded to each request we have made over the years in a timely manner to accommodate all of our demands as a growing firm, added Yarab. Expectations are larger than ever. Being able to pull and listen to any recording by any call center agent has helped our trainers to continuously evaluate and improve on our consumer service skills.

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Yarab also went on to develop a list of the top four reasons they have powerful faith in Virtual Observer as a extremely secure platform: 1) The calls are automatically encrypted. 2) We have the potential to handle who can see what recordings. This is important in a multi-client atmosphere. 3) The all round architecture of VO accounts for the occasional hardware or other such failures allowing us time to recover until we can get back to regular operations.

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Correct on The Benefits Organizations site, they describe VO and use the technologies as a promoting point to their clients: Sophisticated call recording is far more vital nowadays than ever due to improved legal needs, security concerns and training needs. The Outcomes Organizations utilizes Virtual Observer from Coordinated Systems, Inc. (CSI) for our digitized recording and top quality monitoring remedy. Virtual Observer is a answer that enables for the capturing of voice and screen on one hundred% of calls. Digitized recording of calls provides essential info for supervisors and representatives to evaluate their interactions with consumers thereby providing valuable feedback for continual improvement in client care. We would undoubtedly refer VO to other BPOs and Teleservices firms. We have been utilizing VO for over 8 years now and CSI as a firm has been there for us every step of the way, stated Yarab.

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About CSI&#13

Coordinated Systems, Inc., (CSI), enjoying our 40th year in organization, has thrived on creating higher-quality, lengthy-term relationships with customers and partners. CSIs flagship product, Virtual Observer (VO), is a call recording and workforce optimization remedy for speak to centers. VO supports Avaya, Cisco, NEC, Mitel, ShoreTel and many other leading phone systems. VO provides an very higher value to value and tremendous consumer satisfaction.

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About the Benefits Firms&#13

The Final results Companies delivers an innovative, extremely scalable operating model with the verified ability to add new consumers and develop their marketplace share. Organization primed for additional development. The Final results Companies’ platform is organized for considerable growth with minimal integration difficulty.

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CRMnext Launches Sophisticated Search Functionality to Allow Intelligent Search Across Records

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Delhi (PRWEB) June 28, 2013

CRMnexts Advanced Search enables quick searching for a record on the basis of users inputs for single or numerous parameters. All records with matching information are listed for the user to view and choose the pertinent record.

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With the Sophisticated Search choice, the parameters used to display matching records for a specific search can be added or removed based on customers roles along with renaming external labels and adding filter criteria. A History link is also displayed to use previous criteria for browsing. For buyer facing and other crucial roles, it is often imperative to quickly and accurately recognize a record to make necessary changes whilst interacting with the customer.

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To provision for customizable search pages, CRMnext has introduced Sophisticated Search 2., which provides an administrator complete handle to add or eliminate fields from the sophisticated search layouts customers view across roles. For objects whose records could have several matching search results, the administrator could show customers numerous unique fields and search result columns to assist shortlist matches or keep the page simple for a basic search. stated, Dr. Manoj Kumar, Product Architect, CRMnext.

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About CRMnext:&#13

CRMnext is a specialist Client Connection Management solution firm with focus on ultra-scalable installations. CRMnext group has proven track record of delivering Higher-Effect CRM solutions in their important practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. As opposed to commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.&#13

For more specifics check out http://www.crmnext.com

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Heartland Institute Specialists React to NSA Acquiring Phone Records of Millions of Americans

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Chicago, IL (PRWEB) June 07, 2013

The Guardian newspaper in London Wednesday night reported that the National Security Agency has long collected phone records from some one hundred million Verizon clients in the United States. The secret court order that allowed the NSA to get that, according to documents obtained by the Guardian, requires the phone company to hand the info more than to the NSA on an ongoing, everyday basis. The order covered international calls, as effectively as communications inside the United States, and customers were not conscious of it till the Guardian story was published.

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The following statements from public policy professionals at The Heartland Institute a cost-free-market believe tank may possibly be used for attribution. For much more comments, refer to the contact info beneath. To book a Heartland guest on your plan, please speak to Director of Communications Jim Lakely at jlakely(at)heartland(dot)org and 312/377-4000 or (cell) 312/731-9364.

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What tends to make this news doubly distressing is that it comes to U.S. citizens from an overseas news source on practically specifically the anniversary of the day that the U.K. and the U.S., with each other with other allies, launched the D-Day invasion of Normandy to restore freedom to Europe.

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The truth that this is a bipartisan difficulty extending across administrations is further proof, if any have been required, that energy tends to corrupt and absolute energy corrupts definitely, and that those who would trade liberty for security will quickly uncover that they have neither. All in all, this is a sad, sad way to commemorate one of the world’s most crucial anniversaries in the annals of freedom.

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David L. Applegate&#13

Policy Advisor, Legal Affairs&#13

The Heartland Institute&#13

media(at)heartland(dot)org&#13

312/377-4000

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Need to we be shocked at this news when the U.S. Supreme Court has just declared police could make the DNA of persons who have been convicted of practically nothing government property, potentially to be kept forever? When we have not too long ago noticed the Boston metropolitan region place beneath martial law and entire families dragged out of their residences at gunpoint by males dressed in military garb and backed up by armored vehicles and helicopters? When millions of travelers are subjected to virtual strip searches and physical groin gropes just to board a plane?

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George W. Bush could have started a war on terror, and Barack Obama may possibly be speaking of eventually ending it, but it is already more than. The terrorists have won.

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Steve Stanek&#13

Study Fellow, Budget and Tax Policy&#13

The Heartland Institute&#13

Managing Editor&#13

Budget &amp Tax News&#13

sstanek(at)heartland(dot)org&#13

815/385-5602

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Privacy is very essential. We would like the government to get off our backs. The administration need to be more transparent and clarify why this unusually substantial search is actually needed.

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Ronald D. Rotunda&#13

The Doy &amp Dee Henley Chair and Distinguished Professor of Jurisprudence&#13

Chapman University&#13

rrotunda(at)chapman(dot)edu&#13

714/628-2698

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The audacity of monitoring everyone’s phone calls in hopes of catching a little number of terrorists demonstrates the unconstitutionality and self-contradiction at the heart of mass government surveillance. There is no probable lead to for which to search any distinct individual’s get in touch with records, merely a probability that somebody, somewhere used a phone to assist in the preparing or commission of a crime. This reasoning nullifies the Fourth Amendment, the very point of which is that government can not search or seize ‘persons, houses, papers, and effects’ at random.

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S.T. Karnick&#13

Director of Investigation&#13

The Heartland Institute&#13

skarnick(at)heartland(dot)org&#13

312/377-4000

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The recent Obama administration attacks on personal liberties are frightening and lengthy: surveillance of the emails and phone records of journalists the IRS debacle the Benghazi scandal and cover-up drones and the National Defense Authorization Act that permits any person the government doesnt like to be held indefinitely, including U.S. citizens arrested on American soil. And now we discover of another attack on our liberty.

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This action by the NSA, which possesses the most sophisticated array of gear and scientific personnel to listen to whomever it desires to, proves that the Obama administration is carrying out a plan of change you can believe in. Our Constitution is openly and brazenly violated and it reminds me of how Russians, Chinese, Cubans, and several a lot of other people lost their freedom and paid dearly with tens of millions of innocent lives.

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Yuri N. Maltsev, PhD&#13

Professor of Economics&#13

A.W. Clausen Center for Planet Organization&#13

Carthage College&#13

ymaltsev(at)carthage(dot)edu &#13

262/551-5880

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What is the difference among this and the Soviet dictatorship a lot of of us fled in hope of coming to a free of charge country?

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Tibor R. Machan&#13

Professor Emeritus of Philosophy&#13

Auburn University&#13

R. C. Hoiles Endowed Chair in Enterprise Ethics and Cost-free Enterprise&#13

Argyros School of Enterprise &amp Economics&#13

Chapman University&#13

tmachan(at)gmail(dot)com &#13

312/377-4000

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If there is not a tremendous backlash that benefits from this news, it will show that we really have not discovered quite important lessons from history.

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Hilary Till&#13

Principal, Premia Threat Consultancy, Inc.&#13

Policy Advisor&#13

The Heartland Institute&#13

media(at)heartland(dot)org &#13

312/377-4000

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The bigger the amount of irrelevant data, the less difficult to hide factors that may well be essential. Monitoring everyone diverts focus from what may possibly be a genuine threat. Therefore, the administration undertaking this suggests that the purpose is not to find terrorists but to discover nonsupporters of Obama.

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Jane M. Orient, M.D.&#13

Executive Director&#13

Association of American Physicians and Surgeons&#13

janeorientmd(at)gmail(dot)com&#13

520/323-3110

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Our constitutional liberties are practically unbounded. The government’s capacity to infringe upon them is certain, delineated and delimited. Therefore the government’s all-encompassing, boundless data grab from (at least) Verizon is an egregious assault on the individuals.

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The government wants to get certain court permission for certain, finite information. They need to not ask for or be granted such blanket, open-ended data-grab authority. That they asked for and received permission for data-grab authority in advance of the grab on an ongoing, rolling basis is worse still.

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This is just the most recent example but maybe the worst of the Obama administration’s complete disregard for the Constitution and the freedoms from government overreach it guarantees us. Here’s hoping the gorgeous totality of all we’ve lost will trigger us to rise up and demand that it all be restored.

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Seton Motley&#13

President, Significantly less Government&#13

Policy Advisor, Telecom&#13

The Heartland Institute&#13

smotley(at)lessgovernment(dot)org&#13

312/377-4000

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This report validates the unheeded warnings of skeptics at the time the Patriot Act was drafted that rather than employ the law to investigate and quit genuine terrorist threats, the government would use it as a giant fishing net to gather as a lot details as it could about citizens as they go about their company, no matter whether or not they are beneath suspicion. That is specifically what’s occurred.

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There is totally no justification or rationale for this unprecedented level of surveillance on millions of ordinary Americans. The FBI and NSA should suspend the FISA order quickly. Further, this abuse of power need to give Congress the impetus t

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