San Jose, Calif. (PRWEB) June 19, 2013
Xactly, the leader in on-demand incentive compensation and sales overall performance management, has been selected by NewVoiceMedia, a top provider of cloud contact center options, to help streamline and automate employee compensation, eliminating incorrect payments to the sales group.

NewVoiceMedia processes hundreds of millions of calls for thousands of agents working across the globe. Its customers span 30 nations, spread across 5 continents, and include Berry Bros. & Rudd, Lengthy Tall Sally, QlikTech, Parcelforce, Royal Mail, and SHL Group.

As a fast-growing company with an rising quantity of sales reps, NewVoiceMedia required to update and simplify its sales compensation processes. It also wanted to supply sales teams with access to targets and achievements in real-time. Prior to Xactly, calculating commission was old-fashioned and static, with finance personnel utilizing spreadsheets to manually input data and execute calculations.

Processing compensation was not only extremely time-consuming, but there have been at times miscalculations. This became a huge administrative headache, generating it hard to understand exactly how commission was becoming calculated and no matter whether it was the proper amount, commented NewVoiceMedia Method Director, Bethany Ayers. With the organization growing, we understood that in order to continue to build a productive and committed sales group, we needed an error-proof way of calculating commissions to supply our reps with a compensation system they could trust.

Beneath its old systems, employee compensation data was kept on a series of databases, producing it tough for reps to access their personal information. NewVoiceMedia necessary a remedy to supply its sales reps with greater visibility into compensation information so reps could structure deals to maximize the worth for NewVoiceMedia and in turn maximize their own commission.

Ayers continued, At NewVoiceMedia we have created to pledge to only use cloud technologies, so any new technique had to match with this and hyperlink with Salesforce, which is the backbone of the technologies we use. Xactly was the very best solution out there for our business and demonstrated powerful compatibility with Salesforce, along with the potential to scale and grow alongside us. It has helped us to bring together sales folks in the US, Australia and Europe in a single international compensation approach. In addition the system handles several currencies so the reps see the correct value of their compensation at a glance. Xactly also delivers fantastic reporting capabilities, which means the management group can effortlessly report back to the board on the progress of sales at the click of a button.

As organizations like NewVoiceMedia grow and expand their sales teams manual spreadsheets add complexity and errors to compensation calculations. This creates headaches for all parties. Automating compensation guarantees every sales rep is acquiring what they deserve and no a single feels like their hard work has gone by unnoticed. In order to have a effective, strong sales division, every single rep wants to feel motivated and incentivized by the plan they are on, mentioned Christopher W. Cabrera, founder, president and CEO of Xactly Corporation.

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About Xactly Corporation
With Xactly, firms of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire greater employee functionality and enterprise results. Xactlys secure, cloud-based incentive compensation and functionality management solutions allow emerging companies to Fortune 500s to simply design and style, manage and optimize incentive applications that save time, reduce costs, reduce risk and align employee behaviors with corporate targets.

As evidence of Xactlys continuous innovation and exceptional client-centric culture, the Wall Street Journal twice named Xactly to its Next Large Factor list Great Location to Function featured Xactly as a single of the top 25 modest workplaces in the nation in FORTUNE Magazine and Salesforce.com clients voted Xactly the best sales compensation management resolution in the Salesforce AppExchange Consumer Choice Awards. To learn how you can incent appropriate and obtain much more with Xactly, pay a visit to http://www.xactlycorp.com or get in touch with 1-866-GO-XACTLY (469-2285).

About NewVoiceMedia
ContactWorld from NewVoiceMedia is an enterprise class make contact with center, delivered via a correct multi-tenant cloud architecture. Our buyers benefit from quick, versatile and cost efficient access to speak to centre capabilities that would usually be extremely complicated, pricey and slow to acquire, integrate and use.

ContactWorld provides buyers an incredibly wealthy suite of integrated call center technologies. We leverage the cloud to provide complex data driven routing of calls so they are delivered to the correct agents. We offer them with the technologies and information to resolve much more enquiries 1st time, resulting in a far more rewarding interaction in between agents and buyers.

The ContactWorld platform supplies a market top 99.999% service availability SLA, and processes hundreds of millions of calls, for thousands of agents functioning across the globe. We have consumers in 30 countries on 5 continents, including Berry Bros & Rudd, Lengthy Tall Sally, QlikTech, Royal Mail, SHL Group and Parcelforce. For additional information, please visit http://www.newvoicemedia.com

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